About the Role:

• Face to Face customer service 
• Greeting customers and visitors at reception with a positive, helpful attitude.
• Ensuring our customers have the best experience within the Branch 
• Answering customer inquiries via telephone, email, and in-person.
• Provide support to the manager and the running of daily operations
• Effectively keeping customers updated on delivery lead times
• Undertake repair inspections on vehicles
• Explore customer needs and educate on our full scope of services 
• Scheduling repair bookings 
• Source suitable resolutions to customer concerns and follow up customer queries

About You:

• Professional communication and presentation skills
• Excellent and clear verbal and written communication skills 
• MUST have a current drivers licence! 
• Ability to resolve issues and create solutions for customers
• Support the Branch manager with administrative tasks
• Ability to work in fast paced workplace
• Excellent time management and prioritisation skills
• Intermediate to Advanced Microsoft Office skills

Benefits:

• Supportive and collaborative team environment
• Growth and development opportunities
• Competitive salary
• Reward and Recognition programs

Realise your potential and build a great career with O’Brien and Apply today!

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.