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Senior Administrator - Finance
  • Customer Service and Admin Champion!
  • Flexible Working Options
  • Friendly team and culture
  • Ongoing professional development & support


Due to recent changes within our Finance team, we are seeking a highly motivated, enthusiastic and passionate customer service and administration champion to deliver first class service to our internal and external stakeholders.


About us ...


At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien® is also part of Belron®, the world's leading glass specialists operating in 35 countries.

You would be joining a fun and supportive team that works tirelessly to ensure you are engaged and enjoy the rewarding and competitive fast paced environment.


About the Role …


Our Senior Administrator – Finance is the primary point of contact for O’Brien’s insurance queries, external motor vehicle fleet management and assisting with property, banking and travel administration. Therefore, this role requires excellent customer service and administration skills.

In this role, you will be required to:

  • Be the primary contact for the O’Brien Group’s insurance by managing insurance claim queries, reviewing and first authorising invoices and managing the annual insurance return.
  • Be the primary contact for external motor vehicle fleet managers by reviewing lease contracts, repairs, novated lease administration and allocating funds from disposal of vehicles.
  • Assist the Finance and Operation’s team with property administration including rental payments and bonds, new branches and relocations, updating the property register and outgoings.
  • Use your intermediate to advanced excel skills to update regular reports for the Accounts Payable and Accounting team.
  • Complete the banking administration, bank guarantees and credit cards administration
  • Manage travel administration for the O’Brien Group.


About you …

  • You have excellent interpersonal communication skills as you build relationships with internal and external stakeholders at all levels
  • You are able to work as part of a team and autonomously
  • You have outstanding organisational skills and an ability to prioritise and meet deadlines
  • You have excellent knowledge intermediate to advanced skills using the Microsoft Office suite, in particular Microsoft Excel.
  • You have a willingness to learn and take on new tasks


Essential skills & competencies:

  • Have a true passion for delivering customer service excellence
  • Have a confident, engaging approach
  • Top performing can do attitude
  • A strong focus on administration and organisation
  • Be self-managed with excellent time management skills
  • Can work autonomously and are proactive with a solution-based approach


Recruitment Requirements

  • 38 hours per week, Monday to Friday in core business hours
  • Enjoy the benefits of working from home and in the office with a flexible working model


Must have a quiet workplace at home with a stable internet connection, and a suitable office set up (office desk and chair)


If you meet the above criteria and you’re seeking a rewarding role with a nationally recognised household brand, then we would love to hear from you!


Padstow 2211 NSW


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